Passport assistance for Australians affected by floods

Media release


14 January 2011

Foreign Minister Kevin Rudd today announced replacement passport fees would be waived for any valid passports lost, damaged or destroyed in Australia's flood affected areas.

Mr Rudd said the normal passport fee of $226 for adults and $113 for children/seniors would be waived.

“With people's whole lives upended, this is one less thing and cost they need to worry about,” Mr Rudd said.

“The floods have been a kick in the guts for thousands of Australians from WA right through to our third largest city of Brisbane.

“Some had no warning before they had to leave their homes and their possessions, literally having to leave with the clothes on their backs, their loved ones and pets.

“As people attempt to put their lives back together, they will find that important documents have been lost or irreparably damaged.”

Waiving passport fees is part of the package of Australian Government assistance for people in flood affected areas that also includes disaster recovery payments, income support for people unable to work, grants for small businesses and farmers, support services for veterans and deferment of tax payments and fast tracking of refunds.

“The Australian Government wants to do everything we can to make people's lives easier and help them through this heart wrenching time,” said Mr Rudd.

Affected passport holders or people requiring emergency passport assistance should contact the Australian Passport Information Service (APIS) on 131 232. More information on the passport fee waiver arrangements is available at

Media enquiries

  • Minister's office: (02) 6277 7500
  • DFAT Media Liaison: (02) 6261 1555